保安队长的英文自我评价（精选3篇）
新年将至，在过去的一年里，我保安部紧紧围绕酒店全年的中心工作，以脚踏实地的工作作风，求真务实的工作态度，积极创新，不断提高，全面地完成了今年的各项任务，为我们今日大酒店再创了新的业绩。
XX年是xx大酒店实现“三步走”战略目标最为关键的一年，我部门根据董事长提出的“立足市场，加强经营，夯实基础，规范管理”这一总体思路，结合我部门的实际情况，努力实现“以服务促质量，以质量创品牌，以品牌求发展”总体管理目标。认真做好治安消防的安全工作，加强对酒店员工的安全培训，积极协调各单位工作，为酒店长期稳定的发展，做出自己应有贡献。
总的来看，我们一年来的工作有许多好的方面，也有许多不足，为了能在今后工作中，扬长敝短，特对今年工作总结
一、各项考核指标全面完成。
XX年在酒店各级领导的指导下，在全体员工的共同努力下，我保安部顺利完成全年的安全保卫任务。在一年里未发生一起重大责任事故，消防设施、设备的完好率全年达到了%。为酒店各部门进行消防安全培训达==多课时。真正起到了保驾护航的作用。
二、建立健全绩效考核制度，实行激励机制，发挥员工最大的工作积极性和创造性。
实行绩效考核是我们酒店从严治企、强化管理的需要，是落实目标责任制的强有力依据。我部门结合自身的特点，将员工的工资、奖金与员工个人的工作表现等直接挂钩，通过不断完善的激励机制最大限度的发挥员工的工作积极性和创造性。涌现了许多感人的事例。
如在酒店夜总会停业期间，为了保证酒店财务安全和能顺利交接，我部员工、三名员工主动提出住在夜总会，虽然设施简陋，备件较差，但三名员工毫无怨言，放弃自己休息时间，一边参加正常的工作，一边轮流在夜总会值班，为夜总会的顺利开张立下了汗马功劳。
今年夏天金华市遇到了连续的高温天气，一度达到==.=度，创历史高温记录。我部门人员，又都处于第一线，严热的天气，给我们的工作带来了一定的难度，但我部人员，毫无怨言，仍然坚守在第一线。在=月中旬，又遇“云娜”等一系列台风，我部所有员工都主动要求留在酒店值班，有的连续工作了==个小时，直到台风过去以后，才回家休息，体现了我部员工以酒店为家的崇高思想。员工以酒店为家的同时，部门也坚持贴近、关心员工，急员工之所急，想员工之所想。
三、强化管理，不断进行学习和培训，力求优质服务。
物业保安队长工作总结现在旅游服务行业人才竞争尤为激烈，只有充满优秀的人员，才能使酒店的经营蒸蒸日上。部门在留住优秀人员的同时，加强了对全体员工的培训力度。先后进行了两次较为集中的理论和实践培训。平均每个月利用业余时间的培训达到==个课时。在每次早班下班后，没有一个人离开，而是主动留下来参加培训。通过对员工的培训和再培训，加强了各员工的酒店意识、礼节礼貌、治安消防各方面的知识。进一步规范了岗位操作，针对在指挥车辆、开拉车门、敬礼等服务上各别人员存在的操作中不甚规范的毛病，统一了标准。为客服务的思想明显得到加强，如能主动帮助退房客人在房间找回人民币壹万元。客人直夸我保安部人员风格高尚，为我们酒店、部门赢得了荣誉。
由于酒店行业工作的特殊性，客人的需求常常与我们的工作要求发生矛盾，有些客人不理解，常发生辱骂保安员，甚至做出一些过激的行为。我部保安员，坚持以“客人是服务的对象”为宗旨，耐心仔细地做好工作，对于客人的辱骂从不还口，而是尽量让客人得到一次愉快地消费。
我们在做好为客服务的同时，也做好对内部的服务工作。今年十月份以来，局开展多项文体娱乐活动，如在广场举行的艺术节电力专场演出，消防安全运动会，职工篮球赛。为了使这些活动顺利的进行，我部门人员尽心尽职，放弃休息时间===多小时，对各项活动进行安全保卫，圆满完成了局机关所交给的任务。另外，部门多次制止电力系统内部职大规模*。得到了局领导的好评我部门还主动为各部门及外包单位进行消防安全培训，听取各部门的培训意见，改进不足，提高培训质量。
四、努力做好酒店的治安和消防工作，加强消防设施、设备的保养。
安全工作是企业的生存之本，在局安监处及八达集团安监部的指导下，我部门坚持“安全第一，预防为主”的方针，认真、扎实做好每项安全防范工作。
我部门对酒店的重点部位和部门，经常进行巡视和检查。对容易引发事故的危险点，重点范围认真进行消除隐患。坚持对餐厅、厨房等处的安全检查，排除电线短路=次，发现不安全因素==次左右，对发现的安全隐患，及时进行处理，不能处理的，如实上报。棋牌室、夜总会、桑拿和足浴是三家外包单位。由于他们的特殊环境，一年中多次与客人发生矛盾，我们都能合理圆满的解决。在巡查过程中，处理由于空调水管被赌，再成漏水的事件=起，为酒店挽回了损失。今年有许多推销人员、窃贼、非法色情人员把我们酒店当成了违法活动的场所，任意按门铃和打电话，骚扰客人，也给我们安全工作带来了困扰。我保安部人员，利用监控设备和巡逻人员密切配合，进行制止、驱赶，确保楼层安全。
一年来，我们加强了对酒店消防设施、设备定期进行了检测、维护、保养。与蓝天消防系统生产厂家保持密切联系，配合厂家人员一道做好消控中心人员专业操作培训，使消控中心工作人员能够正确使用好蓝天消防设备，并爱护、保养好蓝天设备，减少因错误操作而引起的各类故障和毛病;对期灭火器进行了更新维护，缺少零部件的消防器材及时补齐，对重点部位的消防设施、设备进行维护保养，存在故障进行了维修，确实保证了正常使用，万无一失。我部门还多次迎接电力系统、地方消防公安大检查，积极参加江南片组的消防会议，起到了监督和互相学习的作用。
五、积极参加局里举行的各项活动，为酒店赢得了多项荣誉。
年度，局工会以增强企业活力和凝聚力为目的，大力宏扬和发展丰富多彩的各类文体活动，积极开展了各项文体活动。我部门响应酒店工会的号召，派代表参加了电力系统第一届运动、消防运动会等各项文体活动。在比赛中，我部门员工徐峰、郑海峰分别获得了====米第一和第四名，由我部派代表参加的蓝球比赛获得了第五名的优异成绩。为酒店争得了荣誉。
六、积极配合酒店完善iso质量管理体系和iso环境管理体系的认证工作。
在今年年初，经过外审组的最后评定，我酒店已正式通过双体系认证。一年来，我部门严格按照认证工作中的《服务监控控制程序》要求，认真进行三级质检制度，为内部的管理工作提供了真实、有效的参考信息，提高了广大员工对环保意识和节能意识，减少了水电资源的浪费，降低了化学危险物品的污染，杜绝各类不安全事故，减少了物品的耗用等，出现了良好的局面。
虽然过去的一年我们部门在各方面取得了可喜的成绩，管理水平得到了极大的提高，但我们也必须正视到工作中存在的困难及面临的挑战。一是，员工还不能完全按照标准进行自我约束，素质参差不齐，有待下一步的提高。二是，我们的管理人员水平还有待于提高。三是，我们的设备还有缺陷，不能很好的起到监控作用，需要进行改进。所有这些问题和不足，都有待于我们今后认真地思考和总结改进。
回顾了XX年来的工作，切实感受到了更为严峻的工作形势形。但我们保安部坚信在酒店各级领导的指导下，紧紧围绕酒店的全年中心工作，以脚踏实地的工作作风，为酒店的发展和稳定做出新的贡献!
about the past year, under the leadership of the security company and at all levels of the education sector, I and other colleagues in the campus security work on the job, in order to maintain the normal school teaching order and protect the safety of teachers and students on campus mission to a standard security personnel qualified competent strict demands on themselves, diligent, serious and responsible, to ensure a steady year-round elementary school campus where zhangjiazhuang order, the successful completion of tasks at all levels of leadership arrangements.
Specific work mainly in the following aspects.
First, enhance their understanding
Correct attitude is up schools school education, training of the motherland future talent base from wearing security uniforms, participate in campus security the moment, it is fully aware of its shoulders the responsibility of campus security guard, therefore, I thought with a sense of responsibility and pride, work motivation and direction.
Second, establish a sense of service, service to the overall security
As security companies accredited school security personnel, although far from the security company units, but always keeping in mind the security company given their responsibility, firmly establish campus security services in the sense of complete security work in the specific requirements and tasks, and signed with the school letters of responsibility, and strive to achieve the company leadership assured, schools receive satisfaction, order and stability campus.
Third, earnestly fulfill security tasks, the implementation of specific work
1, consciously abide by discipline, do not be late no off-site, dressed rigorous when posts, civilized behavior, and consciously establish a good image of security personnel.
2, primary school between six months previous, due to the construction of secondary schools, primary and secondary schools combined to together, between the second half, mining school has merged into here, these cases are security work campus increased workload, increase the shuttle vehicle personnel school student capacity increases and so the corresponding series of problems come. To solve these problems involve campus security work, strict school and out of school off, never offending people and vehicles into. We found violations of the black school bus or private car overcrowding, to stop immediately and report the school, to take measures for the campus shuttle vehicle outside a predetermined parking area and shuttle routes, the establishment of the warning area and isolation ribbons campus entrance.
3, adhere to register and work logs and campus patrol officers out of work. Meanwhile, after the school holidays, with the school day, school staff on duty, patrolling and prevention work. RUC year-end summary of the work 4, in the completion of their own work actively with the schools to do some other work within its capacity.
Review of the year's work, in their own posts on campus security made for safety and security in schools of their results, although there are low wages. Still need to constantly improve their own quality and practical problems and shortcomings, but I am confident that our achievements in the future work, the lack of improvement, the successful completion of campus security responsibilities and tasks.
New Year is approaching, in the past year, I focus on hotel security department center throughout the year, down to earth style of work and pragmatic attitude, a positive innovation, constantly improve the overall completion of each year task for us today another new hotel performance.
is the Grand Hotel in realization of "three-step" strategy targets the most critical year, according to my department, "based on the market, strengthen management, solid foundation, standardized management", chairman of the general idea, my actual sector cases, efforts to achieve "quality service to promote, to a quality brand to brand and development," the overall management objectives. Do a good job security police and fire departments, to strengthen staff safety training, actively coordinate the work of various units, long-term stability for the hotel development, and make its due contribution.
Overall, our work over the past year has many good aspects, there are many shortcomings, in order to work in the future, short Advantage spacious, especially for this year's work summary
First, the assessment indicators completed.
years under the guidance of leaders at all levels of the hotel, under the joint efforts of all staff, I successfully completed Security Department security tasks throughout the year. Not in a year of major accidents occurred, good rate of fire facilities and equipment throughout the year reached %. Fire safety training for the various departments of the hotel == more hours. Really played the role of escort.
Second, establish and improve the performance appraisal system, the implementation of incentive mechanism, play to their maximum enthusiasm and creativity.
Implementation of performance appraisal of our hotel strict management of enterprises, strengthen the management needs, is to implement the target responsibility system strong basis. My department with its own characteristics, will be directly linked to wages, bonuses and performance of individual employees, etc., through continuous improvement of incentives to maximize staff motivation and creativity. The emergence of many touching stories.
Such as during the night club closed, in order to ensure financial security and the hotel can be a smooth transition, the Department staff , , three employees offered to stay at the club, although poor facilities, poor spare parts, but three employees without complaint,give up their rest time, while participate in normal work, while on duty by turns in the nightclub for a smooth opening of the nightclub has achieved a lot.
This summer Jinhua encountered continuous hot weather, once reached == = degrees, a record high temperature records. My department staff, they are in the first line, strict hot weather, give us work to bring some difficulties, but I am of the people, without complaint, still adhere to the first line. In mid =, and had met with "cloud Na" and a series of typhoons, the Department offered to all employees remain on duty at the hotel, and some worked for == hours, until after the typhoon in the past, only to go home and rest, reflect I am of the hotel staff to home lofty thoughts. The hotel staff to their home at the same time, the department also insisted that close, caring staff, anxious staff, the staff would like to think of.
Third, strengthen management, continuous learning and training, and strive to quality service.
Property summary security chief now travel services industry talent competition is particularly fierce, only full of good people, to make the hotel business booming. Departments retain good staff, while strengthening the training efforts of all employees. It has conducted two more concentrated theoretical and practical training. The average monthly use of spare time training to reach a == hours. After each work early morning, no one leave, but the initiative to leave to attend training. Through staff training and retraining, enhanced awareness of the staff of the hotel, courtesy, knowledge of all aspects of police and fire departments. Further standardize the post operation for the command vehicle, pull the door open, saluting and other service personnel respective existing operating problems in less standardized, unified standard. Thought for the customer service significantly strengthened if they can take the initiative to help out Guests in the back room of one million yuan. Guests keeps complimenting my security officers noble style, our hotel, the department won the honor.
Due to the special nature of the hotel industry work, the needs of guests and our work often requires conflict, some guests do not understand, often occurs abusive security guards, and even make some aggressive behavior. I am of the security guards, adhere to the "guest service object" for the purpose of patient carefully do a good job, but also for the guests never abuse mouth, but try to let the guests get a pleasant consumption.
At the same time we do a good job for the customer service, but also do a good job of internal services. Since October this year, the Bureau to carry out a number of sports and entertainment events, festivals such as special power held in the Plaza show, fire safety games, workers basketball. In order to smoothly carry out these activities, my department staff dedicated, give up their rest time === more than an hour, to carry out security activities, successful completion of the tasks assigned by the bureau. In addition, the department several times to stop the internal level large-scale power system *. Bureau of the praise has been my department also actively engage in outsourcing various departments and units of fire safety training, training to listen to the views of various departments, improve the deficiencies and improve the quality of training.
Fourth, strive to do the hotel's public security and fire control work to strengthen the maintenance of fire-fighting facilities and equipment.
Safety is the survival of the enterprise, under the guidance of the Bureau of Work Safety and Octopus Group Safety Supervision Department, and my department adhere to the "safety first, prevention first" policy, conscientiously do a solid job for each security work .
My department and key parts of the hotel sector, regular inspections and checks. Easily lead to accidents on the dangerous point, the focus range to eliminate serious hazards. Adhere to safety inspection of dining room, kitchen, etc., excluding electrical short circuit = times, found insecurity about == times for safety problems found timely treatment, can not handle, truthfully reported. Chess room, night club, sauna and foot are three outsourcing units. Because of their special circumstances, several times a year with the guests conflict, we can reasonably satisfactory solution. In the inspection process, the process is due to the air conditioning plumbing bet, and then leak into the events = on, to restore the loss of the hotel. This year there are many salespeople, thieves, illegal pornography staff to our hotel as a place for illegal activities, according to any doorbell and phone calls, harassing guests, but also to our security brought trouble. I Security Department personnel, the use of surveillance equipment and patrol officers work closely with, to stop it, to drive, to ensure the safety floor.
Over the past year, we have strengthened the hotel's fire facilities, equipment regularly tested, maintenance, maintenance. Manufacturers to maintain close contact with the blue sky and fire protection system, with the factory staff a good consumer control center staff professional hands-on training, so that consumer control center staff to properly use a good blue fire fighting equipment, and care, maintenance of good blue equipment, reduce operating errors the various types of failures and problems caused by; on the updating and maintenance of fire extinguishers, fire equipment missing parts filled in a timely manner, the key parts of the fire-fighting facilities, equipment maintenance, faulty repairs were indeed to ensure the normal use , foolproof. My department also repeatedly meet power system, the local public security fire inspection, and actively participate in the meeting of the Fire southern slice group, played a role in monitoring and mutual learning.
Fifth, actively participate in the activities of the bureau held, the hotel has won a number of honors.
Year, local trade unions to enhance the vitality and cohesion for the purpose, and vigorously promote the development of a variety of all kinds of cultural and sports activities, and actively carry out various sports activities. I answered the call to the hotel sector trade union, was represented at the first session of the electric power system movement, Fire Games and other sports activities. In the game, I departmental staff Xu Feng, Zheng Haifeng won ==== meters respectively first and fourth, by the Ministry represented at the basketball game won the fifth place honors. For the hotel to win the honor.
Sixth, actively cooperate with the perfect hotel certification iso quality management system and environmental management system iso.
Early this year, after the final evaluation of the trial outside the group, I have been formally adopted by the hotel double certification. Over the past year, my department in strict accordance with the certification of the "service monitoring control program" requirement, carry out a three quality system to provide true for the internal management, effective reference information, the majority of employees to improve awareness of environmental protection and energy saving awareness, reducing the waste of water and electricity resources, reducing pollution dangerous chemicals, to prevent all kinds of unsafe incidents, reducing the consumption of goods and so on, there has been a good situation.
Although in the past year in all aspects of our department made gratifying achievements, management level has been greatly improved, but we must also face up to the challenges and difficulties exist in the work face. First, the staff can not be completely in accordance with the standards of self-discipline, uneven quality, the next step needs to be improved. Second, our management staff level should be improved. Third, there are defects in our equipment, it can not play a good role in monitoring, needs to be improved. All of these problems and deficiencies have yet to be seriously thinking about our future and summary improvement.
Recalling the work of the years, truly feel the more severe form of the work situation. But we firmly believe that the Security Department, under the leadership of hotels at all levels guidance, closely around the hotel's year-round center to earth style of work, for the hotel development and stability to make new contributions!